Customer Service Representative

Jemex Ideas (HK) is currently
looking for Customer Service Supervisor / Representatives

[#Internship in Shanghai# | The
Biggest Mobile Technology Exhibition of Asia]

 

Requirement:

1. Fluency in both Chinese and
English (If you’re only fluent in Chinese, you may also apply to be CN CSR)

2. Excellent communication skills
(Written & Verbal)

3. Proficient in MS Office
applications and web application

4. Possess pleasant, yet assertive
telephone personality with good listening skills

5. Analytical, problem solving
skills

 

Duites & Responsibilities:

1. Handle incoming calls and
provide customer satisfaction

2. Address customer inquiries to
resolution

3. Monitor and test system backend

4. Manage problem escalation through
to problem resolution

5. Provide training to customers
over phone/Zoom

6. Complete the work assigned of
the day in time

 

Location: Shanghai, Huangpu
District

Time & Schedule: From April to
July, 2019, daily work schedule may vary

Salary: RMB 4500 -6500 (Designated
based on experience and position)

 

Should you be interested in this
position, please send your CV/Photo/Available Work Period to hr@jemexideas.com for further information.
You may also connect to us via Wechat ID: Jemex-HR.

 

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Jemex Ideas is a Hong Kong based event management team with a branch office in Shanghai, offers one-stop and cutting edge event solutions for exhibitions, events and conferences. We are specializing in event design & production, programming, project, onsite and talent management.

Recognize our clients’ needs to be innovative for all time and coupled with our passion, creativity and experience, our team is dedicated to come up with unique ideas and deliver exceptional results with high standards and ensure that it arrives on time and within budget.

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