{"id":6109,"date":"2017-09-27T19:50:53","date_gmt":"2017-09-27T11:50:53","guid":{"rendered":"http:\/\/www.chinajobbox.com\/?p=6109"},"modified":"2017-09-27T19:50:53","modified_gmt":"2017-09-27T11:50:53","slug":"customer-services-manager","status":"publish","type":"post","link":"http:\/\/www.jobsapk.com\/zh\/chinajobbox\/customer-services-manager\/6109\/","title":{"rendered":"Customer Services Manager"},"content":{"rendered":"<div class=\"job-custom-fields\">\n<h3 class=\"label-_noo_job_field__payoffer\">pay and salary<\/h3>\n<p class=\"value-_noo_job_field__payoffer\">15000~20000<\/p>\n<\/div>\n<h3>Job Description<\/h3>\n<ul>\n<li>\u63a5\u5f85\u6765\u9662\u75c5\u4eba\u53ca\u4e00\u5207\u6765\u8bbf\u8005\uff0c\u4e3a\u4ed6\u4eec\u63d0\u4f9b\u73b0\u573a\u54a8\u8be2\u670d\u52a1\uff1b\u534f\u8c03\u7535\u8bdd\u3001\u7f51\u7edc\u7b49\u79bb\u7ebf\u54a8\u8be2\u670d\u52a1\uff1b<\/li>\n<li>\u6839\u636e\u533b\u9662\u7684\u5c31\u533b\u6d41\u7a0b\u53ca\u60a3\u8005\u7684\u75c5\u60c5\u9700\u6c42\uff0c\u8fdb\u884c\u521d\u6b65\u5206\u8bca\uff0c\u5e76\u5411\u60a3\u8005\u4f5c\u51fa\u8010\u5fc3\u7684\u89e3\u91ca;<\/li>\n<li>\u6307\u5bfc\u75c5\u4eba\u5c31\u8bca\uff0c\u966a\u4f34\u60a3\u8005\u81f3\u5404\u68c0\u67e5\u548c\u6cbb\u7597\u533a\u57df\uff0c\u6ee1\u8db3\u7279\u6b8a\u60a3\u8005\u7684\u4e2a\u6027\u9700\u6c42\uff1b<\/li>\n<li>\u968f\u65f6\u5173\u6ce8\u60a3\u8005\u53ca\u5bb6\u5c5e\u7684\u52a8\u6001\uff0c\u4e3b\u52a8\u4e3a\u5176\u5728\u533b\u9662\u63d0\u4f9b\u6700\u65b9\u4fbf\u7684\u670d\u52a1\uff0c\u63d0\u5347\u533b\u9662\u5f62\u8c61\uff0c\u7ed9\u5916\u754c\u7559\u4e0b\u826f\u597d\u7684\u7b2c\u4e00\u5370\u8c61\uff1b<\/li>\n<li>\u5609\u5bbe\u63a5\u5f85\u53ca\u9886\u5bfc\u59d4\u6d3e\u7684\u5176\u4ed6\u4efb\u52a1\u3002<a href=\"http:\/\/www.jobsapk.com\/customer-services-manager\/logo-7\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6092 size-full\" src=\"http:\/\/www.jobsapk.com\/wp-content\/uploads\/2017\/09\/%E6%81%92%E5%A4%A7%E5%81%A5%E5%BA%B7logo.jpg\" alt=\"\" width=\"617\" height=\"200\" data-id=\"6092\" \/><\/a><\/li>\n<\/ul>\n<ul>\n<li>Welcome and greet people visiting the hospital (including<br \/>\npatients\/families, customers), quick and prompt reply to messages,<br \/>\nhandling phone calls by following telephone etiquette, offering clients<br \/>\nseats and making them comfortable in the hospital.<\/li>\n<li>Answer all non-medical questions of guests, and provide administration support to clinical staff as required.<\/li>\n<li>Guide guests about general location of rooms and various blocks in the building.<\/li>\n<li>Be the ambassador for the hospital and ensure a high level of customer satisfaction.<\/li>\n<li>Other responsibilities as required.<\/li>\n<\/ul>\n<h3>Benefits<\/h3>\n<ul>\n<li>Competative salary package<\/li>\n<li>Medical Insurance and paid vacations<\/li>\n<li>Performance-based bonus<\/li>\n<\/ul>\n<h3>Job Requirements<\/h3>\n<ol>\n<li>\u5927\u5b66\u4e13\u79d1\u4ee5\u4e0a\u5b66\u5386\uff0c\u533b\u5b66\u3001\u62a4\u7406\u5b66\u3001\u516c\u5171\u5173\u7cfb\u7b49\u76f8\u5173\u4e13\u4e1a\u4f18\u5148\u8003\u8651;<\/li>\n<li>\u4e00\u5e74\u4ee5\u4e0a\u5ba2\u670d\u6216\u76f8\u5173\u9886\u57df\u5de5\u4f5c\u7ecf\u9a8c\uff0c\u5177\u6709\u5728\u533b\u7597\u673a\u6784\u5de5\u4f5c\u7ecf\u9a8c\u8005\u4f18\u5148\u8003\u8651;<\/li>\n<li>\u719f\u6089\u5404\u7c7b\u529e\u516c\u8f6f\u4ef6\u7684\u4f7f\u7528\uff0c\u5177\u5907\u4e00\u5b9a\u7684\u8ba1\u7b97\u673a\u76f8\u5173\u77e5\u8bc6;<\/li>\n<li>\u6709\u8f83\u5f3a\u7684\u6c9f\u901a\u534f\u8c03\u80fd\u529b\u3001\u8bed\u8a00\u548c\u6587\u5b57\u8868\u8fbe\u80fd\u529b;<\/li>\n<li>\u7231\u5c97\u656c\u4e1a\uff0c\u5177\u6709\u5f88\u5f3a\u7684\u670d\u52a1\u610f\u8bc6\uff0c\u540c\u65f6\u5177\u5907\u9ad8\u5ea6\u7684\u8d23\u4efb\u5fc3\uff0c\u80fd\u627f\u53d7\u4e00\u5b9a\u7684\u5de5\u4f5c\u538b\u529b;<\/li>\n<li>\u666e\u901a\u8bdd\u6807\u51c6\uff0c\u80fd\u591f\u8fdb\u884c\u57fa\u672c\u7684\u82f1\u8bed\u4ea4\u6d41\u3002<\/li>\n<\/ol>\n<ul>\n<li>Bachelor\u2019s degree in nursing, public relations, health, healthcare administration or related field;<\/li>\n<li>At least 1 year customer services experience required, knowledge<br \/>\nand experience of working within healthcare administration\/reception or<br \/>\nhospitality industry is highly preferred;<\/li>\n<li>Competent written, verbal communication and interpersonal skills;<\/li>\n<li>Ability to manage all kinds of front desk tools such as printers, fax machines, computer, etc.<\/li>\n<li>Pleasing personality and enthusiastic.<\/li>\n<li>Fluency in Chinese and English is required.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>pay and salary 15000~20000 Job Description \u63a5\u5f85\u6765\u9662\u75c5\u4eba\u53ca\u4e00\u5207\u6765\u8bbf\u8005\uff0c\u4e3a\u4ed6\u4eec\u63d0\u4f9b\u73b0\u573a\u54a8\u8be2\u670d\u52a1\uff1b\u534f\u8c03\u7535\u8bdd\u3001\u7f51\u7edc\u7b49\u79bb\u7ebf\u54a8\u8be2\u670d\u52a1\uff1b \u6839\u636e\u533b\u9662\u7684\u5c31\u533b\u6d41\u7a0b\u53ca\u60a3\u8005\u7684\u75c5\u60c5\u9700\u6c42\uff0c\u8fdb\u884c\u521d\u6b65\u5206\u8bca\uff0c\u5e76\u5411\u60a3\u8005\u4f5c\u51fa\u8010\u5fc3\u7684\u89e3\u91ca; \u6307\u5bfc\u75c5\u4eba\u5c31\u8bca\uff0c\u966a\u4f34\u60a3\u8005\u81f3\u5404\u68c0\u67e5\u548c\u6cbb\u7597\u533a\u57df\uff0c\u6ee1\u8db3\u7279\u6b8a\u60a3\u8005\u7684\u4e2a\u6027\u9700\u6c42\uff1b \u968f\u65f6\u5173\u6ce8\u60a3\u8005\u53ca\u5bb6\u5c5e\u7684\u52a8\u6001\uff0c\u4e3b\u52a8\u4e3a\u5176\u5728\u533b\u9662\u63d0\u4f9b\u6700\u65b9\u4fbf\u7684\u670d\u52a1\uff0c\u63d0\u5347\u533b\u9662\u5f62\u8c61\uff0c\u7ed9\u5916\u754c\u7559\u4e0b\u826f\u597d\u7684\u7b2c\u4e00\u5370\u8c61\uff1b \u5609\u5bbe\u63a5\u5f85\u53ca\u9886\u5bfc\u59d4\u6d3e\u7684\u5176\u4ed6\u4efb\u52a1\u3002 Welcome and greet people visiting the hospital (including patients\/families, customers), quick and prompt reply to messages, handling phone calls by following telephone etiquette, offering clients seats and making them comfortable in the hospital. Answer all non-medical questions of guests, and provide administration support to clinical staff as required. Guide<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,11],"tags":[41],"class_list":["post-6109","post","type-post","status-publish","format-standard","hentry","category-chinajobbox","category-11","tag-customer-services-manager","no-featured","has-left-col"],"_links":{"self":[{"href":"http:\/\/www.jobsapk.com\/zh\/wp-json\/wp\/v2\/posts\/6109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.jobsapk.com\/zh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.jobsapk.com\/zh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.jobsapk.com\/zh\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.jobsapk.com\/zh\/wp-json\/wp\/v2\/comments?post=6109"}],"version-history":[{"count":0,"href":"http:\/\/www.jobsapk.com\/zh\/wp-json\/wp\/v2\/posts\/6109\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.jobsapk.com\/zh\/wp-json\/wp\/v2\/media?parent=6109"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.jobsapk.com\/zh\/wp-json\/wp\/v2\/categories?post=6109"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.jobsapk.com\/zh\/wp-json\/wp\/v2\/tags?post=6109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}